Consumer Direct warns of faulty mobility aids sellers

Over 50s looking to purchase mobility aids such as scooters and orthopaedic furniture have been advised of the increased risk of faulty devices from house callers.

Consumer Direct, the advice service operated by the Office of Fair Trading, issued the warning in response to an eight per cent increase in complaints about faulty mobility aids, with many stating they had been sold products under false pretences.

Michelle Sambrook, operations manager for Consumer Direct, said house callers can often use aggressive selling tactics and false credentials to sell their products, and reminded over 50s of their seven-day right to cancel any contract signed at home.

She said: "Mobility aids like these can provide welcome independence and relief to the sick, elderly and disabled but prospective buyers need to guard against the tactics of some rogue operators."

The warning comes only a few weeks after National Rogue Trader Day, a nationwide campaign to raise awareness of the potential pitfalls of purchasing from door-to-door canvassers.

To view organisations in our Mobility section click here

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