Older people 'can still contribute in the workplace'

For the over 50s, finding and holding onto employment at a time when jobs are scarce may seem like an almost impossible task.

But according to one expert, older people can actually make a valuable contribution in the workplace.

Rachel Krys, campaign director at the Employers Forum on Age, said the over 50s have a great deal to offer.

"Only short-sighted organisations would risk removing talented people just because a milestone birthday is approaching," she remarked.

And she claimed that the concept of retirement is outdated, as it does not reflect how older people live their lives today.

Indeed, many of those who have reached retirement age choose to carry on working, for social reasons as well as financial.

Research carried out recently by Lancaster University Management School revealed that older workers can help to improve customer service in some organisations.

It showed that customer satisfaction is 20 per cent higher in McDonald's restaurants that employ staff over 60.

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